Astra (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our telehealth platform and services (“Services”).

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect various types of personal information to provide and improve our Services. The types of information we collect include:

• Personal Identifiable Information (PII): We collect PII that you voluntarily provide when registering for an account, booking a consultation, or interacting with our Services. This may include your name, email address, phone number, date of birth, and payment information.
• Business Insights: At Astra, we accumulate essential business information you furnish while making use of our Services. This may encompass details about your project's inception, goals, and other pertinent business-related data vital for crafting effective minimum viable websites.
• Usage Information: We collect information about how you access and use our Services, including device information, IP addresses, browser type, and usage patterns.

How We Use Your Information

We use your personal information for various purposes, including:

• Account Enhancement: We employ your information to bolster your account registration process, ensuring seamless access to our platform.
• Consultation Management: Your data aids us in scheduling consultations effectively, streamlining the process for your convenience.
• Tailored Services: Through a comprehensive analysis of usage patterns, we curate your experience to match your preferences, making our Services more personalized and effective.
• Communication Excellence: We keep you in the loop by sending timely appointment reminders, important updates, and valuable promotional materials, maintaining an open line of communication.
• Safety and Security: To create a secure environment, we actively monitor and thwart unauthorized access, fraudulent activities, and potential abuse of our Services.
• Legal Adherence: Our commitment to legal obligations, industry regulations, and best practices is unwavering. We ensure compliance with these standards to uphold your trust and our professionalism

Disclosure of Your Information

We may share your personal information with third parties under certain circumstances, including:

a. With potential clients who are looking for case studies as references for their projects.

b. With third-party service providers, such as payment processors, data storage providers, and analytics providers, who help us operate and improve our Services.

c. As required by law, in response to legal processes or government requests, or to protect the rights, property, or safety of Astra, our users, or the public.

d. With your consent, when you choose to share your information with other parties.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.